Courses
Effective crisis management
Course overview
Master the essentials of crisis management. Learn to identify, prevent, and control crisis situations while understanding key phases, preparedness strategies, and risk evaluation. Gain the skills to advise organisations on contingency planning and damage control.
CRISIS is any situation, event or activity that can lead to an unstable and dangerous situation affecting an individual, group, community or entire society. It is mostly unpredictable; not always unexpected, but it always has a potentially negative result.
Course content
This course on crisis management will offer you the basics in identifying, preventing, and controlling crisis situations. Crisis management basics, from preparation to training and compliance are discussed, as are various stages of a crisis, and the need to establish a crisis management team. Clearly identifying the roles and functions of each crisis management team member is essential for the ultimate success of contingency planning, which is also discussed.
Finally, the course concludes with guidance regarding damage control, the restoration of confidence in a business, company or entity, and offers students a basic checklist that may be utilised as a starting point for a crisis management team in a variety of business environments or public sector scenarios.
All the above will be done by analysing recent crisis situations and evaluate it by looking at the company background, the crisis situations, internal and external responses, the aftermath and consequences, the lessons learned and future prevention.
Assessment
During the entire course you will be required to actively participate by taking part in (online) discussions, completing class exercises and mini assignments, giving and receiving feedback on assignments. Attending the lectures and participating in the workshops will also give you a competitive advantage in preparing for the crisis simulation exercise which forms part of the course.
There are two assignments, each worth 30% of your final grade which you will need to complete for the course:
Assignment 1 – 30%: Crisis management case study
Assignment 2 – 30%: Crisis management opinion article
The last 40% of your grade is made up based on your (online) attendance and active participation in class sessions and exercises, the online discussion forum and participation in feedback fruit sessions. The 40% is divided over a period of eight lesson weeks during which you can earn points, counting 5% every week. Current events and actual international crises are used as topics for class sessions.
Learning outcomes
By the end of the course, students will be able to:
- understand crisis phases, the importance of preparedness and how to calculate risk probability and impact.
- evaluate real events based on good practice guidelines.
- focus on key knowledge and skills that are essential to effectively respond and recover from a crisis or incident.
- advise companies to make crisis management plans with clear, well-understood structures, roles and responsibilities.
Enrollment
Send an email to the Amsterdam UAS international office: . Please, use the email address of your home university and add the name of the course you would like to register for. After that, you will receive the registration instructions.
Draft
Dear Sir/Madam, my name is X and I study/work at the U!REKA partner X. I would like to register myself for the following course: X . Could you please send me the registration instructions so I can officially register for the course?
Many thanks in advance and looking forward hearing from you.
First name/last name